Every booking made through PicknLink automatically includes comprehensive coverage — at no extra cost to you.
Accidental damage to your home, furniture, fixtures, or belongings caused by a professional during the job.
Medical expenses and liability coverage if a professional is injured on your property, or if their negligence causes you harm.
Coverage if items are stolen during a job or if a professional commits fraud, such as accepting payment and not completing work.
If something goes wrong, we make the claims process as simple as possible.
Notify us of the incident within 48 hours of job completion via email at hello@picknlink.com or WhatsApp at +1 (246) 555-0100. Include your booking reference number.
Submit clear photos or video of the damage, a description of what happened, and any relevant receipts for damaged items. The more detail you provide, the faster we can process your claim.
Our claims team will assess your submission, contact the professional for their account, and consult with our insurance underwriters. You'll receive a decision update within 5 business days.
Approved claims are paid out within 14 days of the decision via bank transfer or mobile payment. We'll guide you through every step of the resolution process.